An activation code was sent to the email address used to purchase your Aro membership. Your Aro account will automatically authenticate if you register with the email address you purchased with. If you are using a different email address and can't find the code, email us at support@goaro.com and we will get it to you ASAP.
If you purchased your Aro membership through our website, you can manage your subscription, update billing details, and cancel your membership through our Payment Portal. If you subscribed through the App Store (Apple) or Google Play, your subscription is managed directly by Apple or Google. To cancel, you’ll need to do so through your device’s respective app store.
Yes. We are all about helping families connect, so get everyone involved. You can invite them to join your account from the Aro app.
The Aro home device will connect to up to five and charge four phones at once.
No, the latest Aro Devices do not include a wireless charging feature. While previous versions had built-in wireless charging, we removed it to focus on core functionality and improve the overall experience. You can still charge your device using the included charging cables.
You can invite them to join your account by clicking the orange plus icon on the home screen and sending them an invite. That will give you a unique activation code to share with them. The next step is to download and install the Aro app on their phones. Just like you did when setting up your account, you will enter their email address, click the magic link in the email sent to them, and then enter that activation code in the Aro app. If they are unable to receive email on their phones, you can retrieve the magic link from their email on your device and text them the link. Clicking the magic link from a text message should open the app and allow you to continue the setup.
Aro is about relationships, not restrictions. Limits, filters, and controls are no fun for anyone. And they generally don’t work. That’s why we take a more positive approach. Parents be warned - kids often love the idea of Aro so much that they become the ones trying to take control to create more Aro family time.
Aro is currently available in the US.