Update Through Payment Portal
If you purchased your Aro Device through our website, you can manage your payment details and billing information through our payment portal at https://goaro.com/billing.
If you purchased your membership through the App Store or Google Play, Apple and Google manage all payments and subscriptions in their respective App Stores.
Important Notes
- If you are on the monthly payment plan, your monthly payments will continue until your 12-month commitment period ends. The Aro Home device is yours to keep after your membership period.
- If you chose the annual payment plan, you will not make another payment and your subscription will expire when your 12 or 24-month commitment period ends. The Aro Home device is yours to keep after your membership period.
- If you purchased your subscription through the App Store or Google Play, we are unable to process refunds and recommend reaching out to the team at your App Store to request a refund.
- Apple Billing & Subscriptions: https://support.apple.com/billing
- Google Play: From the https://play.google.com/ website, click "Payments & subscriptions" > "Budget & order history" > "Report a problem"