Selecting the Right Charging Cables

The Aro Home device ships with four pre-installed charging cables. Based on your selection at checkout, your Aro will include a self-selected mix of Lightning charging cables for iPhones and USB-C charging cables for Android phones or iPhone 15 and above.   

Charging cables in the device are interchangeable which makes it easy for families with a mix of iPhones and Android to "Go Aro" together. If you need additional or replacement cables, you can purchase official Aro cables directly from us to ensure the correct length and a tidy charging setup inside your Aro Home device.

Purchase Additional Cables

USB-C Cables

Lightning Cables

Swapping Out Charging Cables

The white tray covering the cables pops out of the box if you pull up on it. Under that tray is where the cables plug in.

Step 1: Lift up on the tray to remove it and access the charging ports

Step 2: Remove existing cables

Step 3: Plug in replacement cables and route them back through the holes in the tray designed to organize the cables

Step 4: Place the tray back in the device and adjust the cables until the tray is fully seated and flush with the top of the device

Step 5: Plug in your phone to test the charging connection

 

Contact us at support@goaro.com if you have additional questions. 
 

Submit a Support Request
If issues persist or you require additional assistance for any reason, please submit a request and our staff will get back to you promptly.
Frequently Asked Questions
Explore the answers to the most frequently asked questions about Aro, from subscription details to troubleshooting tips.